Feedback Report
Analyze customer feedback trends: CSAT scores, feedback categories, sentiment distribution, resolution rates, and feedback-to-ticket conversion metrics.
Last updated: 04/14/2026, 10:12 AM
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<h2>Customer Feedback Analytics</h2>
<p>Query all feedback submissions: feedback ID, category (Bug/Design/Feature/Compliment), rating, page URL, user, submission date, screenshot attached, and conversion status (converted to ticket or not). Filter by category, rating, or date range. Group by category for issue type distribution, or by rating for satisfaction trends. Track average CSAT score, feedback volume trends, feedback-to-ticket conversion rate, and top reported pages.</p>
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